شروط الخدمة

Terms of Service – Souqro

OVERVIEW

Welcome to Souqro. Throughout this document, the terms “we,” “us,” and “our” refer to Souqro. Souqro operates this website and online store, including all related information, content, features, tools, products, and services (the “Services”).

Souqro is powered by Shopify, which enables us to provide these Services to you.

By accessing or using our website, you agree to be bound by these Terms of Service (“Terms”), along with any policies referenced herein, including our Privacy Policy. If you do not agree, you must not use our Services.

1. ELIGIBILITY AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your country or region of residence, or you have permission from a legal guardian.

To place an order, you may be required to provide accurate information including your name, email, phone number, billing address, and shipping address. You agree that all information provided is true, current, and complete.

You are responsible for maintaining the confidentiality of your account and for all activities under your account.

2. PRODUCTS

We strive to display product descriptions, images, and details as accurately as possible. However, we do not guarantee that your device’s display will accurately reflect product colors or appearance.

We reserve the right to:

  • Modify or discontinue products at any time
  • Limit quantities available for purchase
  • Change product descriptions without prior notice

3. ORDERS

All orders placed through Souqro are considered offers to purchase. We reserve the right to accept or reject any order for any reason.

Your order is not confirmed until payment is received and processed. We may cancel or refuse any order and will notify you using the contact details provided.

Orders are subject to our Refund and Return Policy.

4. PRICING AND PAYMENTS

All prices are subject to change without notice. The price applicable to your order is the price at the time of purchase.

Prices do not include taxes, customs duties, or shipping fees unless stated otherwise.

You agree to provide accurate payment details and authorize us to charge your selected payment method for all purchases.

5. SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or events outside our control.

Once an order is handed to the shipping carrier, the risk of loss transfers to the customer.

6. REFUNDS AND RETURNS

All returns and refunds are handled according to our Refund Policy. Please review it carefully before making a purchase.

7. INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos, and designs, is the property of Souqro or its licensors.

You may not copy, reproduce, distribute, or use any content without our written permission.

8. THIRD-PARTY SERVICES

We may use third-party services (such as payment gateways, shipping companies, or apps). We are not responsible for any third-party websites or services.

Your use of third-party services is at your own risk.

9. SHOPIFY PLATFORM

Souqro is hosted on Shopify. However, all purchases are made directly with Souqro, not Shopify. Shopify is not responsible for any transactions, products, or claims related to your purchase.

10. PROHIBITED USE

You agree not to use our website or services:

  • For illegal or unauthorized purposes
  • To violate any laws or regulations
  • To transmit harmful code or viruses
  • To collect data from other users
  • To interfere with website security or functionality

We reserve the right to terminate access if these rules are violated.

11. LIABILITY LIMITATION

Souqro shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our Services or products.

All products and services are provided “as is” without warranties of any kind unless otherwise stated.

12. INDEMNIFICATION

You agree to indemnify and hold Souqro harmless from any claims, damages, or losses resulting from your violation of these Terms or misuse of our Services.

13. CHANGES TO TERMS

We may update these Terms at any time. It is your responsibility to review this page periodically. Continued use of the website means you accept any updates.

14. GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Souqro operates. Any disputes shall be handled in the appropriate courts of that jurisdiction.

15. CONTACT INFORMATION

If you have any questions about these Terms, you can contact us at:

Souqro
Email: souqro.uae@gmail.com